Online casinos have experienced significant growth in recent years, driven by advancements in technology and increasing accessibility to mobile devices. Among these operators is Online Casino Palm, a relatively new entrant into the industry that has quickly gained popularity among gamers worldwide. In this review, we’ll delve into every aspect of Palm’s operation, from its registration process to customer support, security measures, game categories, software providers, payment options, and overall user experience.
Brand Palm Overview
Online Casino Palm is a mobile-first casino operator licensed by the government of Malta (Class 1 Gaming License: MGA/B2C/394/2017). The brand boasts an impressive library of games from top software developers such as NetEnt, Microgaming, and Play’n GO. Upon reviewing their website and promotional materials, we observed that Palm focuses primarily on mobile gaming but has a seamless desktop experience for those who prefer it.
The casino’s branding is minimalist yet engaging. The color scheme features various shades of green, often associated with nature and prosperity in many cultures, aiming to evoke feelings of luck and fortune among its users.
Registration Process
Creating an account at Palm is relatively straightforward. Users must navigate through the registration form found on their homepage or mobile app, which consists of several steps:
- Username : Choosing a username that meets specific requirements (at least 3 characters).
- Password : Setting up a strong password with a mix of uppercase and lowercase letters, numbers, and special characters.
- Personal Details : Providing essential information like name, surname, date of birth, gender, address, and phone number or email.
- Security Question : Answering one optional security question for recovery purposes.
After submitting these details, Palm requests a verification process via an SMS or automated call to the registered mobile phone or through various documentation depending on deposit amounts.
Account Features
Upon verifying your account, players gain access to numerous features and settings:
- Game Filter : A comprehensive filtering system that organizes games by provider, release date, popularity, slots, jackpot slots, classic slots, table games, jackpots, video poker, roulette wheel options.
- Bonus Options : Players can select their preferred bonus from the dropdown list, which also shows active free spins offers with specific terms and conditions (including wagering requirements).
- Game History : This tool provides players with an in-depth record of all past games played, displaying information about wins/losses, duration, betting patterns, game state.
- Deposit/Withdrawal : The section handles payments via the following methods: Mastercard, Visa, Maestro, Neteller, Skrill.
Bonuses and Promotions
Palm offers various promotional options for both new users and existing players:
- Welcome Package : A three-deposit promotion with a total value of up to $/€/$800 and 100 free spins on Book of Dead.
- Daily Rewards : Users earn points based on their activity, redeemable in cash or prizes, plus an additional daily bonus when no deposit has been made.
Payment and Withdrawal Options
Palm’s cashier interface offers a variety of options to fund the player account:
- Credit/Debit Cards: Accepted are Visa (Visa Debit, Visa Electron), Mastercard.
- E-Wallets: Skrill and Neteller for instant transactions.
- Bank Transfer: Users can opt in via SWIFT payment system or through their bank’s online platform.
For withdrawal options, a list of all available deposit methods is reused; however, with lower limits on cashouts due to strict anti-money laundering regulations (MGA’s requirements).
Game Categories and Software Providers
The casino features over 1,700 different game titles across the following categories:
- Slots: Classic slots and Jackpot games
- Table Games: Baccarat, Blackjack, Roulette, Video Poker.
- Live Casino
Games are powered by industry leading providers such as:
- NetEnt
- Play’n GO.
- Microgaming